Question 1

What material is my child provided in a workshop?

Accepted Answer

If your child attends an online workshop, you will be emailed the presentation slides and a test/worksheet.  Students who attend a face-to-face workshop will have both presentation slides and test/worksheet printed for them. After the workshop, you will be emailed with a link to Digify to access your Bonus Material. You will not be able to print from the Bonus Material via Digify. If you would like a printed version of the Bonus Material you can either collect it at no charge from the office or it will be posted to you for $30.

Question 2

Can I make a booking over the phone?

Accepted Answer

Bookings for workshops and practice exams can be made online or by phone. We appreciate that trying to determine the workshops that are appropriate for your child can be quite confusing and we are more than happy to guide you through the process over the phone or you can book in for an online of in person consultation with one of our Client Liaison Officers.  To start the process we recommend you complete the form found on our Contact Us page so we can be prepared with specific information to suite your child's admission needs and year level.  
Once you have made a booking, changes and cancellations can be made within your own online portal, as long as they align with our cancellation policy (cancellation fees may apply). 
Tuition, interview and portfolio appointments can only be made via phone or by emailing us  at: info@hendersons.com.au. For tuition enquiries, please email tuition@hendersons.com.au.

Question 3

When should I do the workshops?

Accepted Answer

If your child is preparing for entrance to a Selective Entry High School, it can take between 6 and 9 months to complete all the recommended workshops. 
 
If your child is preparing for a Scholarship or Academic exam, we recommend allowing between 6 months to complete all the recommended workshops.
 
We recommend you work backwards from the exam date and complete your final practice exams a week or two prior to the real exam. This will allow your child time to review their results and complete further practice, if required.  
 
In addition, it is our recommendation that you spread the workshops out and only complete one workshop at a time.  The workshops can be quite intensive and a break between each can be beneficial to students.

Question 4

What order should I do the workshops in?

Accepted Answer

It does not matter the order your child completes their workshops, although, many people do prefer to start their programs with the writing workshops and complete maths prior to numerical reasoning.  This is based on student feedback and the order will not affect your child's performance.

Question 5

Can I swap days within a multi-day workshop?

Accepted Answer

You must be able to attend all days within a multi-day workshop. Please ensure all dates work with your availability, prior to enrolling. Please refer to the Terms & Conditions for our cancellation policy.

Question 6

Can I only do one day of the writing or maths course?

Accepted Answer

You must be able to attend all sessions of a workshop. Each session of a workshop contains new content that builds and develops on the skills and knowledge developed in the previous session.  Please see our terms and conditions for details regarding cancellation fees and charges that apply.

Question 7

What if my child is sick and cannot attend a session?

Accepted Answer

If a student misses Day 1 of a workshop we will cancel all the remaining dates and, if possible, reschedule your booking. 
If it is Day 2, 3 or 4, we will place you on the waiting list for the next available set of workshops; however replacement workshops are not guaranteed.   Please see our full terms and conditions for cancellation fees.  If a medical certificate is provided, cancellation fees may still apply.  Medical certificate must be valid and provided by a medical practitioner who is not a family member.

Question 8

Can I cancel or change a booking?

Accepted Answer

Please refer to our Terms & Conditions for details.

Question 9

How much do I need to pay?

Accepted Answer

Each of our programs is specifically tailored to suit each Exam Format and child's year level, as such the prices vary for each Program. Please contact us at info@hendersons.com.au (info@hendersons.com.au)or complete the form on our Contact us page for a Program price list specific for your child's exam and year level.  Program flyers with prices can also be found on our Exam Preparation page on our website.

Question 10

What discounts do you offer?

Accepted Answer

If you choose to purchase a Program in its entirety specifically tailored to your child's exam you will be entitled to a Program discount.  No other discounts are provided and discount is not added to any additional services purchased.  Please see full terms and conditions regarding these discounts.

Question 11

How many students are in a workshop?

Accepted Answer

We have a maximum of eight (8) students in each workshop. Private tuition is available for one-on-one assistance.

Question 12

Do they get homework in class?

Accepted Answer

In some writing workshops, students are required to write an essay before the next class.  All other workshops have optional homework.

Question 13

Are the workshops enough to prepare for the exams?

Accepted Answer

The workshops have been developed by experienced teachers utilising feedback from students about previous exams. By completing the recommended workshops and at least one practice exam students are well prepared for their exam.

Question 14

What year level is the content in the workshops?

Accepted Answer

The content of the workshops assumes a child is academically compitant in each subject.  Scholarship exams contain contain found in the school curriculumn one or two years ahead of their current year.  Year 9 Entry, SEHS exams, however, state that they will not assess a child above year 8.  This is an exception to most other exams.

Question 15

What am I paying for when I book a workshop?

Accepted Answer

Our workshops are focused on a student-teacher interaction.  You are, therefore, paying for a highly experienced teacher educating your child in order to familiarise them with the content we expect them to find on the real exam.  
Hendersons are not a publishing company and we do not focus our attention on hard copy material.  Our value is in the interaction between teacher and student.

Question 16

What is the 4% rule?

Accepted Answer

The maximum number of students admitted into Melbourne High School, The Mac.Robertson Girls’ High School, Nossal High School and Suzanne Cory High School, combined must not exceed 4% of any one school’s Year 8 enrolment.
 
Applicants who missed a place because of the 4% rule or were within 5 marks of the score of the last student may be invited by the School to apply under the Principal’s Discretionary Category for that individual school.

FAQs