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What material is my child provided in a workshop?
If your child attends an online workshop, you will be emailed the student workbook/slides and test. Students who attend a face-to-face workshop will receive a workbook that includes key information presented from the teacher as well as workesheets and additional materials for self-study after the conclusion of the class. For some primary classes, additional materials are in a separate document called 'Bonus Materials' that will be provided after the workshop.
Can I make a booking over the phone?
Bookings for workshops and practice exams can be made online or by phone. We appreciate that trying to determine the workshops that are appropriate for your child can be quite confusing and we are more than happy to guide you through the process over the phone or you can book in for an online of in person consultation with one of our Client Liaison Officers. To start the process we recommend you complete the form found on our Contact Us page so we can be prepared with specific information to suite your child's admission needs and year level.
Once you have made a booking, changes and cancellations can be made within your own online portal, as long as they align with our cancellation policy (cancellation fees may apply).
Tuition, interview and portfolio appointments can only be made via phone or by emailing us at: info@hendersons.com.au. For tuition enquiries, please email tuition@hendersons.com.au.
Can I swap days within a multi-day workshop?
You must be able to attend all days within a multi-day workshop. Please ensure all dates work with your availability, prior to enrolling. Please refer to the Terms & Conditions for our cancellation policy.
Can I only do one day of the writing or maths course?
You must be able to attend all sessions of a workshop. Each session of a workshop contains new content that builds and develops on the skills and knowledge developed in the previous session. Please see our terms and conditions for details regarding cancellation fees and charges that apply.
What if my child is sick and cannot attend a session?
If a student misses Day 1 of a workshop we will cancel all the remaining dates and, if possible, reschedule your booking. If it is Day 2, 3 or 4, we will place you on the waiting list for the next available set of workshops; however replacement workshops are not guaranteed. Please see our full terms and conditions for cancellation fees. If a medical certificate is provided, cancellation fees may still apply. Medical certificate must be valid and provided by a medical practitioner who is not a family member.
Can I cancel or change a booking?
Please refer to our Terms & Conditions for details.
How much do I need to pay?
Each of our programs is specifically tailored to suit each Exam Format and child's year level, as such the prices vary for each Program. Please contact us at info@hendersons.com.au or complete the form on our Contact us page for a Program price list specific for your child's exam and year level. Program flyers with prices can also be found on our Exam Preparation page on our website.
What discounts do you offer?
If you choose to purchase a Program in its entirety specifically tailored to your child's exam you will be entitled to a Program discount. No other discounts are provided and the discount is not added to any additional services purchased. Please see full terms and conditions regarding these discounts.
How many students are in a workshop?
We have a maximum of eight (8) students in each exam preparation workshop. Private tuition is available for one-on-one assistance.
Do they get homework in class?
In some writing workshops, students are required to write an essay before the next class. All other workshops have optional homework.
Are the workshops enough to prepare for the exams?
The workshops have been developed by experienced teachers utilising feedback from students about previous exams. By completing the recommended workshops and at least one practice exam students are well prepared for their exam.
What year level is the content in the workshops?
The content of the workshops assumes a child is academically competent in each subject. Scholarship exams contain questions found in the school curriculumn one or two years ahead of their current year. Year 9 Entry, SEHS exams, however, state that they will not assess a child above year 8. This is an exception to most other exams.
What am I paying for when I book a workshop?
A workshop provides students with three key benefits:Expert teaching from experienced educators who specialise in selective entry and scholarship exam preparation.High-quality learning materials developed over many years and informed by extensive classroom experience and student feedback.Individualised feedback on classwork, writing tasks, and tests, helping students understand exactly where they can improve.Students don't simply attend a lesson and leave. They take home extensive exam-style practice and revision materials that allow them to continue learning and reinforcing skills well beyond the workshop itself.The combination of expert instruction, carefully designed resources, and actionable feedback is what makes our workshops such a valuable part of a student's preparation.
Are online classes recorded and is the recording available?
No. Online classes are not recorded, and recordings are not available after the session. This policy helps us maintain a safe learning environment and protect the privacy of the students and teachers participating in each workshop. If a student is unable to attend a session, we encourage families to contact us to discuss available options.
Can I change from an online workshop to a face-to-face workshop?
Changes between online and face-to-face workshops may be possible depending on availability and our cancellation and rescheduling conditions. Please contact us if you would like to change your booking so our team can check the available options. Fees may apply to booking changes.
What if none of the available workshop dates suit us?
If the available workshop dates don't suit your family, please contact us and our team can check whether there are alternative sessions available. Additional dates may become available, but places and alternative sessions cannot be guaranteed.
When will I receive the Zoom link for my online workshop?
Joining information for online workshops is sent to families before the session. If your workshop is approaching and you haven't received your joining information, please check your email and contact us if you need assistance.
FAQs
Booking Enquiries for School Entrance and Selective Entry High Schools
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